How to Pair Devices on Spectrum 2.4 GHz WiFi

How to Pair Devices on Spectrum 2.4 GHz WiFi

We recently switched to Spectrum WiFi wireless Internet from another provider and learned the hard way how to separate the 2.4 GHz and 5 GHz WiFi frequency. It seemed like 5GHz was the only option. It’s easy to switch, it turns out. Here’s how to pair devices on Spectrum 2.4 GHz WiFi.

Enable 2.4 GHz with MySpectrum

  1. To set up smart devices, on the MySpectrum app or website go to the Services menu.
  2. Scroll until you see the Explore section.
  3. Tap Setup Smart Devices on 2.4 GHz to enable the 2.4GHz channel on your router.

Why Your Smart Device Won’t Connect to 5GHz Router

Most smart devices don’t contain the wireless radio for a 5GHz connection, but most (newer) WiFi routers default to it. I’m not an expert on why it has to be like that; it just is. If you’re having a hard time connecting, knowing how to split WiFi into 2.4 and 5 on Spectrum might solve your problem.

Most routers can switch to 2.4 GHz easily. The issue, in our case, with switching from AT&T to Spectrum internet, was figuring out how to get the router to use the 2.4GHz band instead of the 5 GHz band.

Troubleshooting Smart Device Setup on WiFi

With a couple of devices we had to go to the owner’s manual to reset the WiFi pairing because the device was still looking for the old WiFi. Just a heads up.

Bottom line is I spent way too much time (because Google sucks these days) finding out scores of people had the same problem as me. They were all futilely asking for help in support forums and on reddit, when the answer was right there the whole dang time.

I guess you have to Google the perfect question for actual answers.

Not even the official Spectrum Support forum replies mentioned how easy the fix was, which was mildly infuriating. Most of the responses I read were like “sometimes it happens.”

Anyway, now our cats Izzy and Ollie can eat from their automatic feeder at 4 a.m. while leaving us alone, and our robot vacuum can once again suck it.

You might run into this issue setting up everything from smart ovens and lights to doorbells and garage door openers.

Not everything needs to be on WiFi, but some things do. Especially if you’re disabled. I hope this is helpful for someone, though I don’t honestly know if I can get Google to send people here, so tell your friends.

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